Access Momentum Training ensures that your Ontario business is accessible through Accessibility for Ontarians with Disabilities Act, 2005 (AODA) training.
Access Momentum Training offers cost effective Accessibility for Ontarians with Disabilities Act, 2005 (AODA) compliance.
Accessibility for Ontarians with Disabilities Act,
Accessibility Standards for Customer Service
Online Training Session
The Accessibility Standards for Customer Service, Ontario Regulation 429/07, under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) requires that all people who have a disability receive the same level of service as everyone else.
As a valued member of a team that provides goods and services in Ontario, this online learning session will help you to ensure service delivery in a manner that respects the dignity and independence of all people who have a disability and assist you in removing barriers to accessibility.
Businesses and not-for-profit organizations that:
- provide goods or services either directly to the public or to other businesses or organizations
- have one or more employees in Ontario
... are required to train all employees, volunteers and others who deal with the public or other third parties on their behalf, and all those who are involved in the development and approvals of customer service policies, practices and procedures by January 1st, 2012.
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