Access Momentum Training and Consulting works with you to ensure that your small or medium sized Ontario business is accessible through Accessibility for Ontarians with Disabilities Act, 2005 (AODA), compliance consulting and training.
Access Momentum Training and Consulting offers cost effective Accessibility for Ontarians with Disabilities Act, 2005 (AODA) compliance.
What We Offer
- Organization needs assessment
- All required policy and procedures
- Templates of all required documents
- Public notification
- Training of all public facing staff, volunteers and others who deal with the public or other third parties on their behalf, and all those who are involved in the development and approvals of customer service policies, practices and procedures
- Accessible Customer Service Training Booklet for all training attendees, non public facing staff, volunteers and others who deal with the public or other third parties on their behalf, and all those who are involved in the development and approvals of customer service policies, practices and procedures
- Two training options for future new employees
- New Accessibility Action Plan outlining your organizations steps for compliance with the Integrated Accessibility Standards
What We Require From You:
- Two hours of your time for a business Needs Assessment
- Training sessions for all public facing employees
- Occasional contact via phone or email for brief information updates
Online Training Session
- Ensures all your employees, volunteers and others who deal with the public or other third parties on their behalf, and all those who are involved in the development and approvals of customer service policies, practices and procedures are fully compliant with the training requirements of the Accessibility Standards for Customer Service
Click here for Accessibility for Ontarians with Disabilities Act, Accessibility Standards for Customer Service Online Training Session